About Arvato India:
Part of the EUR 2.1 Billion arvato services business unit of arvato
AG, arvato India is a 360o Services provider. As one of the
biggest third party services organizations in Europe and a leading
global player, arvato offers its clients customized end-to-end
business solutions at every stage in the value chain, throughout
the pre-sales, sales and post-sales lifecycle.
We combine our implementation experience to provide value
added, superior Customer experience and cost effective offshore
and onshore process outsourcing services to our customers. We
gain from our global delivery network and subject matter
expertise to deliver customized solutions for multiple industries
ranging from Travel, Retail, and Technology to Automobiles and
Financial Services.
With a state-of-the-art center in India, we today serve global
organizations on solutions ranging from Customer Contact Center
Services, Loyalty Programs, Back Office Services, Reward Shop
Programs and Marketing Services.
The arvato India team is continuously striving to deliver
repeatable, predictable and exceptional quality services levels by
leveraging world-class human and technological resources,
industry best practices and a highly professional team. Our
quality team sets high standards and we believe by the mantra
“Quality Drives Performance”.
Experience: 0 – 3 Years
Location: Gurgaon
Education: Graduates
Job Description:
Act as a first point of contact with customer through emails
resolving customer’s complaints and concerns satisfactorily.
Retaining customers through excellent level of customer service
while following company’s policies and procedures.
Skills:
• Ability to write grammatically correct English.
• Ability to accurately assess and summarize a customer’s
requirement.
• Typing skills with speed of over 35 words per minute.
• IATA certified travel professional and/or
• Work experience of minimum one year with a travel related
organizations and/or
• Understanding of the airlines fare structuring or refunds.
• Customer service focus.
• Basic knowledge of MS Office applications.
• Ability to open Internet Explorer and navigate through website.
• Sound decision making ability.
• Proactive team player.
• Good analytical and problem solving capabilities.
Desired:
• Ability to write professional emails.
• Passion for customer service.
• Attention to details.
• Knowledge of basic communication tools and techniques.
• Pleasing personality.
• Target achievement orientation.
Process Description:
* Email Process
* Airline business
* Customer service process.
* UK working hours
Address:
Arvato India
DLF Building No.-8c, 15th floor, DLF Cyber city
phase-2, GURGAON,
Haryana,India 122002
* Level-1 Technical Support to HCL’s business clients.
* He / She will be responsible to provide 100 % voice
* Support to the clients and provide online technical resolution.
* Incumbent should open for 24X7 operations
Skill Requirements:
1. Basic technical knowledge of PCs
2. Basic Knowledge of MS Outlook troubleshooting, Internet and Networking
3. Basic technical knowledge of Operating systems like Windows XP
4. Good verbal and written communication skills
5. Willing to work for 24* 7 shifts
* Level-1 Technical Support to HCL’s business clients.
* He / She will be responsible to provide 100 % voice
* Support to the clients and provide online technical resolution.
* Incumbent should open for 24X7 operations
Skill Requirements:
1. Basic technical knowledge of PCs
2. Basic Knowledge of MS Outlook troubleshooting, Internet and
Networking
3. Basic technical knowledge of Operating systems like Windows
XP
4. Good verbal and written communication skills
5. Willing to work for 24* 7 shifts
About Company :
Its Raman’s Roy Company and hiring for its own captive unit
called Q-Resolve.
Experience: 0 – 3 yrs.
Job Location: Gurgaon
Desired :
Graduate / Under Graduate with 0 to 6 months yrs of exp in
International Voice based Sale Outbound /inbound
Job Description :
* Manage end-user customer phone calls / Chat / E-mail.
* Handle large volumes of inbound segment sales for the
designated regions selling Technical Solutions.
* Demonstrate effective typing and verbal communication skills
* Document case information
* Demonstrate commitment to client/internal/customer
satisfaction
* Demonstrate basic technical knowledge.
* Sell the product plans of the organization.
* Basic knowledge of PCs and Internet
* Communication flow, sentence construction & correct
grammar in written & Spoken English Communication, Speech
clarity, voice clarity, good pronunciation and should not have
MTI (Mother Tongue Influence)
* Good listening and responding skills
About Company :
ABOUT FIBCOM Fibcom India Limited is a part of the telecom ventures of the Suri Group and is in technical collaboration with Tellabs Denmark A/S. The company was established in 1994 and is a leader in optical transmission products (SDH/DWDM), integrated network solutions and telecom infrastructure development projects.
Fibcom is backed by a strong SDH / DWDM product portfolio, R&D center and manufacturing infrastructure, located in Gurgaon, Haryana. The company also has sales and support offices in Mumbai, Bangalore and Kolkata. Our Business Domain Includes: Marketing, Sales & Services Research & Development Manufacturing Infrastructure Projects
Experience: 1 – 2 Years
Job Location: Gurgaon
Education: Diploma – Electronics/Telecomunication
Job Description :
* Raw Material Inspection of 3rd party items.
* Audit of installation process at customer end.
Desired :
* Candidate must have 1-2 years experience of working in Quality/ Customer Support Department.
* Knowledge of Sampling Plan.
* Knowledg of Telecom Equipment Installation.
* Knowledge of SPC.
About Company :
Reliance DigitalRetail Ltd, we are member of Reliance Retail which is part of Reliance Industries, India’s largest Private Sector enterprise. We are into specialty retail for Consumer Durables & IT products across the country through our stores which is redefining the electronics buying experience in India.
Job Title : Commercial Associate / Sales Associates / Jr. Sales Associates
Experience : 0 – 5 Years
Job Location : Gurgaon
Job Description :
* In this role we are looking for smart male & female candidates who have exposure to lifestyle retailing and who have flair for technology.
* the person will be interacting with exclusive class of customers helping them buy IT & music products of the worlds foremost technology brand.
Desired :
* candidate should be a graduate / undergraduate who has exposure to handling niche products and highend customers.
* Exposure to technology retailing,cash management,billing will be an added advantage.
About Company :
MakeMyTrip is a pioneer of the Online Travel Industry in India. It has been growing exponentially ever since the inception, with annual growth rates in excess of 100%. The company is on track to achieve sales of INR 2500 crores in the f.y.e. March 2010. MakeMyTrip is the dominant market leader with over 50% market share.
The largest OTA (Online Travel Agent) in India and amongst the top 3 travel companies in the country, MakeMyTrip has various awards to it’s credit like the “Best Online Travel Company” by Galileo Express Travel World in 2007, the “Emerging India Award” by ICICI Bank & CNBC-TV18, voted one of Asia’s hottest technology startups by Red Herring in 2006. The ComScore Media Matrix ranked MakeMyTrip among the top 10 visited websites in India and the most-visited travel website in India. MakeMyTrip also got a 2nd ranking in Professional Services category in the “Great Places To Work” survey in 2009.
Experience: 1 – 3 Years
Job Location: Gurgaon
Education:
MBA/PGDM – HR/Industrial Relations
Job Description :
* The incumbent will be responsible for recruitment & selection across levels and domains on a PAN India level
* Devise out ways to keep recruitment costs at an all time low, with no impact on TAT and quality of hires
* Formulate recruitment mechanisms depending upon the type of position and its quantum
* Responsible for maintaining various MIS and reports
Desired :
* The applicant must be an MBA in HR from premier institutes with minimum 1 year of recruitment experience, if not an MBA, a good candidature with relevant 3 years of recruitment experience is also welcome
* Scholastic academic background is a must
* Must be people oriented and affable
* Should have an aptitude to keep pace in a fast, dynamic and challenging environment
* Flexible with working hours
About Company :
Established in 2002 Sampark Search Pvt Ltd is a business and process driven company, seeks to offer Talent building recourses to strengthen organizational skill sets and employment relationships. We cater to manpower requirements of the various sectors in the industry at junior, middle and senior management levels. We have an established client base, which extends to 42 leading companies all across the country. We have a team of trained and experienced professionals who have rich experience in the area of manpower sourcing and recruitment.
Experience : 0 – 10 years
Job Location : Gurgaon
Job Description :
* Domestic process.
* Inbound customer service.
Desired :
* Undergraduates/Graduates can apply.
* Excellent communication skills required.
About Company :
PC Solutions Private Limited is established leaders among Systems Integration (SI),Facility Management Services (FMS) and High-end Technical Training providers in Delhi and other metros.Established in 1988 we have grown from strength to strength to above over 171 Crore turnover last year.We are the Microsoft Gold Certified partner and have executed large Microsoft projects in the area of domain, messaging security and databases.Over the years we have won industry awards like “Best System Integrator of the year-2003-07? from DQ week, “Best VAR – National Award for the year-2004 from CRN”,”Best Gold Partner Award for the year-2004 from CITRIX”,”DQ Channels Excellence Silver Award – Best Service 2007?,”Most Comprehensive SP – Silver 2007 from DQ Channels”,”Most Successful SP-Silver 2007 from DQ Channels”,”DQ Channels Excellence Silver Award – Best Service 2008?,”Channel World Fast track 100 Award for 08?,”HP Top Performing Partner PSG -2008?,”Best HP Enterprise TSG Partner-North-08?
Experience : 0 – 1 years
Job Location : Gurgaon
Job Description :
* Will be responsible for providing services to the customer.
* Handling customer calls.
* Logging the calls, allocating the calls to the engineers.
* Handling IT Calldesk, handling helpdesk activities.
* Maintaining MIS report.
Desired :
* BCA/MCA fresher
* Excellent communication
* Good on computers
* Ready to work in 24*7 environment.
About Company :
A leading Travel Solutions company focussing on leisure travel needs of the domestic, inbound, corporate MICE markets. We are headquartered in New Delhi with franchised locations operational in Uttaranchal, Gujarat and Maharashtra.
Experience: 1 – 4 yrs.
Job Location: Gurgaon
Skills:
Good personality, Group handling & escorting skills, love for travel
Job Description :
The hired person will be accompanying small and large groups when they travel in India. He would ensure that the customer group has a satisfying experience in using Travelmasti and partner hotel services. Should be professioanlly minded, have love for travel and should have strong nerves to handle difficult on the ground situations. Prior experience in a similar role desirable.
About Company :
IBM has been present in India since 1992 and has established itself as one of the leaders in the Indian Information Technology (IT) Industry. IBM India has seen double-digit growth over the last five years, spurred by the stabilization of the Indian economic environment and also by IBM’s own efforts to grow and transform its business in the country. IBM India has over 38,500 employees as of January 1, 2006 and is India’s largest MNC employer. Global Services Delivery center (GSDC) IBM Global Services India’s Global Service Delivery Center (GSDC) is a big leap forward in the execution of IBM’s stated strategy: to offer On-Demand Services competitively to our clients on a global basis. On-Demand Services require a strong understanding of the clients’ business priorities dynamically and hence, the need to provide IT Infrastructure Management Services which help the clients meet their business priorities.
Experience : 0 – 2 Years
Education : B.Tech/B.E.
M.Tech,MCA
Job Location : Bengaluru/Bangalore, Gurgaon, Pune
Job Description :
* Technical professional who participates in design, test, development, and/or support of IBM Software Products and/or Systems. Develops new, modifies and improves, or supports existing software products and solutions.
* Work is usually part of a larger project.
* Works under the general guidance of more senior professionals, and decisions are aided by tools and processes.Performs basic software activities related to the development of a software product or solution.Determines and examines software alternatives.
* Recommends and implements basic software solutions.Contributes to project planning in the team or local unit.Understands and follows existing local development processes.
Desired :
* BE/Btech/ME/Mtech/MCA graduates from the year 2007,2008 only
* The Total & Relevant Years of Experience should be 03 to 24 Months from Tier 1 companies
* Minimum 16 or more years of education required
About Company :
ibibo.com is India’s first entertainment and talent based social network. It gives the youth of India a unique platform to showcase
their talent, express themselves, create their own social network, audience and fan club and hence get recognition.
ibibo is also providing hiring solutions and recruitment services to India’s top notch IT/ITES companies.
Experience: 0 – 2 Years
Job Location: Gurgaon
Desired :
• Graduates with flawless English communication(spoken & written).
• Exp in Aviation, hospitality or international call centre/Bpo – Min 6 months.
• Freshers to be considered, provided they have exceptional Comm. Skills.
Company Name: ibibo Web Pvt. Ltd.
Key skills: PHP,Java,javasrcipt,HTML,.NET
Company name: Shiryln India Solutions
Contact person: Mayank
Field: software
Role: developer/programmer
Education: B.E/B.Tech - MCA
We Shirlyn India Solutions (A Manpower & Staffing Solutions Company) require Web Developer for one of our client in Gurgaon.
Company Profile : Real Value Card, “We Respect Your money” is a venture of GAP Info Tech, Gurgaon. Real Value Card aims at providing heavy discounts to the customers at different outlets in NCR. We believe that “if you respect money, it will respect you.” To build, Value Card members are provided with the ability to communicate and share their lives with people both locally and around the globe. Members have an ongoing interaction opportunity which gradually develops into a lifelong supporter.
Position : Web Developer
Educational background : MCA/B.E.
Marks at graduation : minimum 50%
Age : 20-30 years
Professional Experience : 0- 3 years of relevant experience
Location : Gurgaon, India
Profile :
· Must be comfortable with PHP, HTML, Java, .Net, Flash
Key responsibilities :
· Ensure effective and smooth relationship with clients in the region for growth in business.
· MIS: Preparing and sending various reports to the branch office.