Job Title : Food & Beverage Associate, IBIS Pune

About Company :
ibis, the worldwide economy hotel brand of the Accor

group, offers consistent quality accommodation and

services in all its hotels, for the best local value: a

well-designed and fully-equipped en-suite bedroom,

major hotel services available 24/7 and a wide choice

of on-site food and beverage options. The quality of

the ibis standard has been recognised by the

International Organization for Standardization

certification ISO 9001 since 1997. ibis is also the

world’s first hotel chain to demonstrate its

environmental commitment through securing the ISO

14001 certification, which has already been awarded

to nearly one third of its hotels.
Established in 1974, ibis is the European leader and

one of the first economy hotel chains in the world, with

more than 90,000 rooms and 800 hotels in 40

countries.
ibis Gurgaon which became operational in July 2008 is

the first of its kind in India.
ibis Pune is the second ibis sheduled to open in April

2009.

Experience : 0 – 1 Years

Education : BHM – Hotel Management

Job Location : Pune

Job Description :

1. Ensure to provide proficient and professional

Food & Beverage service to the guests by meeting and

also exceeding their expectations.
2. Welcome the guests by greeting them as per the

standards.
3. Any matter which may effect the interests of

ACCOR should be brought to the attention of the

Management
4. Facilitates the functioning of and / or oversees the

functioning of Front Office department or any other

Department in the Hotel when necessitated by

circumstances and as mandated by the General

Manager.
5. Respond to customer queries by resolving issues

in a timely and efficient manner to ensure customer

satisfaction.
6. Ensure to attend to guest complaints, requests or

inquiries regarding the food and services.
7. Establish and maintain seamless co-ordination &

co-operation with all departments of ibis,Pune to

ensure maximum cooperation, productivity, morale and

guest service. Financial Management
8. Identify optimal, cost effective use of the

resources and educate the team on the same.

Operational Management

Desired :
Good communication skills,Pleasant

personality,Positive ‘can do’ attitude,ready to take

added responsibilities,Enthusiastic.