Freshers job Bangalore System Integration Job Careers at NIIT in Bangalore
Job Title : Regional Coordinator – System Integration
Experience : 1 – 5 Years
Job Location : Bengaluru/Bangalore
Job Description :
1. Co-ordinate and respond to customers’ calls &
emails relating to their problems and queries.
2. Co-ordination with onsite engineers. Candidate
should have experience of handling call logging
software. He/ She will need to co-ordinate with the
System Integration Team at HO and Vendor Engineers
to get the problem resolved to the satisfaction of the
customer.
3. Provide L1 Troubleshooting steps to centres over
remote support. Basic Knowledge of troubleshooting.
Operational knowledge of PC Hardware, Operating
System Installation, Patch Update, Email Client trouble
shooting. experience in a technical support process.
Prior experience in a Helpdesk or similar team
preferable
4. Desktop / Laptop deployment to users & stock
maintenance.
5. Need to travel across states responsible for IT
Audits
Desired :
Candidate should be a Graduate ,( MCA, BE preferable
), candidates cleared MCSE, MCSA, MCDST , CCNAwill
be preferable.